Sharon The Load House Cleaning values your home and appreciates your business. For both the protection of our clients and our company please read the following Policies and Terms.

Sharon The Load House Cleaning is a professional house cleaning service that is fully insured for your protection. All cleaning supplies and equipment are supplied by Sharon The Load House Cleaning.

Our normal working hours are Monday thru Friday. Saturday appointments are available for one time thorough cleanings, move-in/out cleanings and holiday cleanings.

Payment for Services

Payment for cleaning services is due in full at time of service. Sharon The Load House Cleaning gladly accepts payment in the following forms: Cash, Personal Cheque or Electronic transfer. Please make cheque payable to 'Sharon The Load House Cleaning'.

Cancellations

If you need to cancel or reschedule your cleaning service, please provide at least 24 hours notice for all cancelled appointments. Once I take a reservation, I hold that time slot open for you and turn away other potential customers in order to ensure your time frame.

Refunds

Since cleaning is a very personalized and subjective service, I cannot offer refunds to customers. However, I want you to be 100% satisfied, which is why I offer a 24 hour guarantee. If you are dissatisfied with your cleaning service for any reason, please contact me within 24 hours of your cleaning and I will return to re-clean the area/areas you are dissatisfied with at no additional cost to you.

Illness

If you or anyone in your family gets a contagious illness, please be considerate and call to reschedule your cleaning until after the illness is gone.

Privacy Policy

I do not share the information gathered through this web site or any personal information with any other 3rd party.

Extra Services

If you require extra services or additional cleaning on your scheduled cleaning day, please contact me 48 hours in advance so I may allow the extra time needed at your home and I can give you a quote for the additional services.

Contact - Cell 306-716-6562
Email ssgrams@shaw.ca